Saturday 20th May, 2023 at 2:59pm
Following last night’s game, the club launched a full investigation into ticketing and security arrangements for the play-off first leg against Ayr United.
We were all disappointed that the anticipated sell out crowd in the John Lambie Stand was not the reality and we offer an unreserved apology to all supporters adversely affected by this.
Our ticketing providers are in the process of investigating why our ticketing system was showing that we had hit capacity for the John Lambie Stand, when the reality was that around half of that capacity should still have been available to purchase on the system. When the cause of this has been identified we will provide a full update to all supporters.
We are also in dialogue with our security partners regarding the migration of supporters from the Jackie Husband Stand to the John Lambie Stand towards the end of the half-time period including some individual incidents which caused a delay to the start of the second half.
The club will openly share the outcome of this investigation with fans as soon as possible and implement learnings for future fixtures.
