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Partick Thistle FC
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Troubleshooting

I haven’t received a streaming code, what do I do?

All streaming codes will be sent to the registered email address on our ticketing platform. Please check your junk/spam folder for your email and check your ticketing account for the email address on file. If your ticketing account is linked in a family support bubble, it is possible that the lead contact in this bubble will have received all streaming codes.

How do I use my streaming code?

Please click here for a step by step guide of how to use your streaming code.

 

I am having issues with my code, what do I do?

Please contact   as soon as possible stating:

  • Season Ticket holder name and seat
  • Email address used for streaming platform
  • Unique code which has been issued by PTFC
  • A screenshot and detailed description of the issue you are having

 

I’ve used my code, how do I view the match?

Please click here for information on how to view the match on live stream. The live stream will be available from 60 minutes before kick off.

 

I am trying to watch on an Apple device but only get audio.

Please view the stream through Google Chrome or Mozilla Firefox browsers. We are aware of issues on Apple devices using the Safari web browser.

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