Wednesday 24th May, 2023 at 4:27pm
The club has completed a thorough investigation into ticketing arrangements for Friday’s play-off tie against Ayr United at Firhill. The investigation concluded that our internal processes and checks, and how they interact with our ticketing system, were not robust enough which caused the problems which arose on Friday. We have learned from this and will evolve our internal systems accordingly, including more checks between the beginning of ticket sales and matchdays, to ensure that situations such as those that occurred on Friday evening do not happen again.
Partick Thistle Football Club once again apologises unreservedly to all supporters for this situation and thanks all fans for their continued backing of the team which was once again outstanding on Friday.
The club’s review of supporter migration issues on Friday is ongoing in conjunction with our security partners and an update will be provided as soon as that is completed.
